Loop learning

Leading organization class:

• Single-loop learning: A single question that one-dimensionally answers a one dimensional question, e.g. like a "thermostat": If it's too warm, the heater is turned off and vice-versa.
• Double-loop learning: "Why should the temperatur trigger be at this temperatur?"
• Triple-loop learning: "Am I measuring with the right method? Should I look at other measures, e.h. humidity?"

More info from Chris Argyris, "Double Loop Learning in Organizations", HBR, 1977.